Terms & Conditions

InsulinOnline™ which includes its officers, directors, affiliates, representatives, agents, contractors and sub-contractors (collectively,”InsulinOnline™”) is an international prescription referral service committed to helping ensure that I, the undersigned patient (“I” or “Me”), am able to obtain medication, products and /or services (“Product”) from licensed pharmacies. This Patient Authorization Agreement (“Agreement”) shall govern all sales of Product facilitated by InsulinOnline™ between me and any of InsulinOnline™’ authorized pharmacies. (collectively, the “Pharmacy”). I acknowledge and agree as follows:

  1. I am the age of majority, am fully competent to make my own health care decisions and have obtained any prescription(s) for the Product in a lawful manner.
  2. I must have been taking the prescribed medication for a minimum period of thirty (30) days immediately prior to the date that I submit my prescription to InsulinOnline™ for filling.
  3. I understand that it is my responsibility to have my prescribing physician (“My Own Physician”) conduct regular physical examinations, including any and all suggested testing to ensure that I have no medical problems which would constitute a contraindication to me taking the Product. I certify that I have had a physical examination by My Own Physician within the last twelve (12) months from the date hereof.
  4. I agree that if I suffer any adverse effects while taking any prescription medication that I will immediately contact My Own Physician and that in the event that I come under the care of another physician, I will inform him or her of any and all medications that I have been prescribed. I further acknowledge and agree that InsulinOnline™ recommends regular physician examinations with My Own Physician whose care I am under and who initially prescribed my medications.
  5. I agree and understand that it would be a violation of the law to falsify any information provided to InsulinOnline™, including, but not limited to, any information on the InsulinOnline™ Order Form (“Order Form”). I agree to truthfully, and to the best of my knowledge, answer all of the questions on the Order Form. I further agree and understand that I will be solely responsible for any adverse effects that I may suffer from taking or continuing to take the Product in the event that I have failed to fully furnish my complete and accurate medical history and/or if I fail to notify My Own Physician and InsulinOnline™ of any change in my physical or medical condition.
  6. I further understand that InsulinOnline™ will only verify and provide Product that My Own Physician has already prescribed to me. No new prescription medications will be provided by InsulinOnline™. I also understand that no controlled medications, narcotics, tranquilizers, or other medications that InsulinOnline™ decides are inappropriate, will be provided.
  7. I appoint InsulinOnline™ to act as my agent and attorney in order to take all steps that it deems necessary to have the Product dispensed by the Pharmacy, to the same extent as I could do if I were personally present at the Pharmacy, including: (a) collecting personal health information about me; (b) disclosing that information to and having a licensed physician perform an independent medical review in order to obtain a valid prescription for the Product; and (c) packaging the Product and delivering it to me. I hereby waive any requirement of the physician to conduct a physical examination. This authorization may be revoked by me at any time and shall continue until such revocation has been provided to InsulinOnline™, in writing.
  8. There will be no additional fees charged to me in the event that an independent medical review is required to obtain a valid prescription for the Product.
  9. I initiated contact with and understand that InsulinOnline™ is not located in the United States.
  10. The Product is sold and dispensed by the Pharmacy in accordance with the laws of the jurisdiction in which the Pharmacy is located. Title to the Product passes from the Pharmacy to me when the Product leaves the Pharmacy. The Pharmacy delivers the medication to my agent in the IPS’s jurisdiction. Typically this agent is a delivery service, in which case I give the Pharmacy or its agent authority to select the agent on my behalf.
  11. Any and all physicians and/or pharmacists (“Providers”) retained by InsulinOnline™ in order to obtain the Product from the Pharmacy are located and licensed to practice in the jurisdiction in which they are located. Any treatment that I receive from the Providers shall be deemed to be received by me in the jurisdiction in which the Providers are located.
  12. I understand and agree that the review of my medical information by a physician is in no way intended as a means to diagnose any medical condition and does not substitute the requirement for me to obtain my own professional medical advice from My Own Physician. I agree to a direct all questions to My Own Physician. I will consult My Own Physician before taking any new drug or changing my daily health regimen.
  13. Any and all agreements reached or contracts formed and transactions undertaken with or involving the Pharmacy are and shall be deemed to be made in the jurisdiction of the Pharmacy and shall be governed by the laws of the jurisdiction of the Pharmacy applicable to such contracts, agreements and transactions(unless InsulinOnline™ elects otherwise in its sole discretion) . The Courts of that jurisdiction shall have sole and exclusive jurisdiction over any dispute that may arise between me and the Pharmacy and I agree to attorn to the Courts of that jurisdiction for any and all such dispute or disputes (unless InsulinOnline™ elects otherwise in its sole discretion).
  14. InsulinOnline™ may communicate with me via email or telephone to discuss my order or pending refill order for the Product.
  15. Not all of the services or products shown on InsulinOnline™’ website are available in all jurisdictions.
  16. If paying by credit card, our credit card company may charge you a foreign transaction fee at their discretion which is in addition to the amount charged by InsulinOnline™. Foreign transaction fees are charged by the customers’ card issuer and not by InsulinOnline™.
  17. If paying by check, I hereby authorize InsulinOnline™ to initiate debit entries to my bank account for which I have either provided a routing number and bank account number or a “VOID” check. I acknowledge that the originator of ACH transactions to my account must comply with the provisions of U.S. law.
  18. If I turned down the option of providing additional documents requested by InsulinOnline for quicker customs clearance to ensure delivery within 5 business days, I acknowledge that InsulinOnline is not responsible for delays resulting from customs inspections and no refunds for products lost to such delays will be issued.
  19. I acknowledge that the terms and conditions as found in this Agreement are readily available to me on a 24-hour basis from InsulinOnline™’ website and acknowledge having had every opportunity to obtain independent legal advice with respect to this Agreement.



“I am the parent/legal guardian/power of attorney for the customer disclosed herein, am over the age of majority, and have full authority to sign for and provide the above representations to InsulinOnline™ on the customer’s behalf.”